Your home.
Your rights.
Your next move.
When renting gets complicated, we help you make sense of it. Understand your rights, put it in writing, and take the next step with confidence.
Less going in circles.
Put it in writing.
What’s on your mind?
You don’t need to know the legal language.
Just tell us what’s going on.
My deposit is being withheld
Challenge unfair deductions and organise your evidence.
My landlord won’t fix things
Get damp, mould and repairs on the record.
I’ve received an eviction notice
Understand your notice and find qualified help.
Something else isn’t right
Find a practical place to start with your tenancy.
Less overwhelm.
More moving forward.
Tell us your story
A few simple questions help us understand your tenancy and point you towards the right route.
Put the facts together
Create an optional document pack. Add your evidence, check the letter and make it your own.
Take your next step
Download, review and send. Keep your case organised, or find qualified advice when you need it.
Make your case.
Without the blank page.
You know what happened. We help you put it into clear, professional words, with your supporting evidence in one place.
Structured, factual and ready for you to review.
Dated records and an index that’s easy to follow.
Your deposit scheme’s dispute service is free. Our pack is optional preparation help. We don’t promise a result or provide legal representation.
Tenancy document pack
A personalised complaint letter, evidence index and practical next-step checklist. One clear price. No subscription.
- Personalised formal complaint letter
- Evidence index & dated chronology
- PDF letter + editable text copy
- Downloadable evidence ZIP bundle
- Private case dashboard
No subscription. No success fees. You stay in control.
See a sample letterA little knowledge. A lot more clarity.
Is this legal advice?
No. We provide general information and self-help document preparation. We are not a law firm, do not assess legal merits and do not represent you. For advice about your circumstances, use a qualified housing adviser or solicitor.
Can I dispute my deposit for free?
Yes. Government-approved deposit schemes offer a free dispute resolution service, subject to their rules and deadlines. Our £19.99 pack is optional help with organising and writing your case. You submit the dispute yourself.
Does this work anywhere in the UK?
Our free directory points renters to guidance across the UK. Paid document packs currently cover eligible private tenancies in England only. Scotland, Wales and Northern Ireland have different housing laws.
Will you send the letter or submit the dispute?
You review, download and send the letter yourself. We organise your evidence; we do not submit to TDS, DPS, mydeposits, a court or your landlord on your behalf.
How are landlord reviews checked?
Every submitted review goes into a moderation queue. We check for personal information and content that breaches our policy before publication. A signed-in submission is not proof that every statement is correct. Businesses can report a review or request a right of reply.
What if I have an urgent eviction problem?
Do not wait for an automated document. Contact a qualified housing adviser, your council’s homelessness team or a solicitor promptly. Keep all notices and court papers and check deadlines.